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Activating an Office 365 Exchange Online Backup


Note: This section is for activating Office 365 Exchange Online backups including Email, Contacts, Tasks and Calendar. SharePoint Online and OneDrive for Business backups are covered at: https://www.cloudally.com/assist/knowledge-base/activating-sharepoint-or-onedrive-backups/

In order to activate individual user backups your Admin account must have Impersonation and be a member of the Management Group. This is done as follows:

  • At your Office 365 dashboard click on the “Admin” menu and then click on the “Exchange” menu item.
  • Go to “permissions” and double click on “Discovery Management…”
  • Add the “ApplicationImpersonation” Role to this roles group.
  • Go to “permissions” and double click on ” Organization Management…”
  • Add the “ApplicationImpersonation” Role to this roles group.

Note: If you use multi-factor authentication with Office 365, you will need to create an App password through the Office 365 portal and use it to authenticate your CloudAlly backups.

Once Impersonation has been set, from the Backups screen click on “Activate a new backup”, and then click on the Office 365 Exchange Online line. This will take you to the Office 365 Exchange Online Backup Task Settings.

You can activate your Exchange Online backups using OAuth (requires a Global Admin account) or by entering your admin credentials. To activate using OAuth, click on the start button. This will transfer you to the MS Exchange Online login screen. Once you login to Exchange Online you will be returned to the CloudAlly backup activation screen

Activating an Office 365 Exchange Online Backup2

If you wish to enter your admin credentials instead of using OAuth, click on the “click here…” link. This will refresh the dialog box and you can now enter your address and password.

Activating an Office 365 Exchange Online Backup3

 


Updated on January 16, 2019

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