Recover Office 365 AccountDeleting accounts is a necessary part of doing business from time to time. Employees leave for other jobs, and you need to get rid of their accounts and close off access. However, even the best intentions can sometimes go awry. An administrator selects the wrong user account and deletes it before realizing the mistake, which is why its necessary to know: How to recover an Office 365 Account
What this article is about:
Office 365 offers a way to restore deleted users. However, the restoration only works if you discover the error within 30 days of deletion. After an employee leaves the company, the administrator deletes the corresponding account. However if the employee returns after this 30-day period, the administrator will have to create a brand new account because restoration will not be possible. Before beginning, double check your Office 365 license is still available to assign to the account. The following procedures are for business users not using Active Directory for their Office 365 accounts.
Restore Office 365 Accounts in MicrosoftTo begin, an administrator must sign in using administrator credentials. Once logged in, navigate to the Admin center.
- In the Admin center, select Users and then Deleted Users.
- Once on the Deleted users page, choose the username, or names, to restore.
- Select Restore.
- Follow On screen prompt to set passwords.
- Once restored, click the Send email and close button.
Resolving User Name ConflictThere are a couple of different reasons for a username conflict to occur in Office 365.
- One reason is that the user you wish to restore still has an active username within the system. To fix this, you must replace the existing account with the restored one by first deleting the active user in the account.
- The other main reason is that a new user has a similar name to the previous user. Therefore the new user’s username is the same as the previous user. To fix this issue, you must assign a new username to the restored account.
- Cancel the restore and rename the active user, then attempt the restoration again.
- Type a new primary email address for the user and click Restore.