“Help! I mistakenly deleted a critical email. Please help me to get it back!” As an admin, you’ve probably heard all variants of that plea. Recovering deleted Outlook emails, contacts, and calendar entries is a commonplace request for admins. We’ve previously blogged about recovering deleted Outlook emails, contacts, and calendars using various native options. In this blog, we examine how to recover deleted emails in Outlook by using the Deleted Items folder, Recoverable Items folder, and by using PowerShell commands.
So, You Need to Recover a Deleted Email In Outlook – Quick Video
Watch how to recover deleted emails in Outlook using the Deleted Items and Recoverable Items folders.
First, Look in the Deleted Items Folder
When an email is deleted by the user it is moved to the “Deleted Items” folder. The deleted Outlook email will be stored in the deleted folder till the retention time limit or until a user hard deletes or empties the contents of the “Deleted Items” folder.
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To recover a deleted email in Outlook, right-click on the deleted email and select Restore
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Second Stop: The Recoverable Items Folder
When an email is deleted from the Deleted Items folder, it is kept for 2 weeks in the Archive’s Recoverable Items folder. To recover a deleted Outlook email from that folder:
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- Go to the “Deleted Items” folder and click “Recover items deleted from this folder”
- Select an item, right-click and choose “Restore”
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Final Stop: Using PowerShell
If the user deletes emails from the Recoverable Items folder or if 14+14 days have passed since the initial delete, then the administrator needs to restore these items using PowerShell. The administrator has to run these PowerShell commands to restore deleted items from the “Recoverable Items”. Note that this is only valid within 14 days of the email being purged from the Recoveral Items folder. Thus the total time for recovery of deleted Outlook emails is 14 days in Deleted Items folder + 14 days in the Recoverable Items folder + 14 days from the Recoverable Items folder using PowerShell. Watch how to recover deleted emails in Outlook using PowerShell
Freedom from Time-Bound Restore? Get Unlimited Point-in-time Recovery
Employees’ communications and business processes are largely based on Microsoft Outlook Email. Even a minor loss of any essential email because of mistaken deletions, phishing scams, outages, synchronization issues, or ransomware can have devastating effects. Which is why Microsoft recommends third-party backup for point-in-time recovery
“If you want to recover messages beyond 30 days, you’ll need a 3rd party backup…Point-in-time restoration of mailbox items is not available through the Exchange Online service.”
– Microsoft
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