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How to Recover an Office 365 Account – For your business!

Recover an Office 365 AccountRecover Office 365 Account

Deleting accounts is a necessary part of doing business from time to time. Employees leave for other jobs, and you need to get rid of their accounts and close off access. However, even the best intentions can sometimes go awry. An administrator selects the wrong user account and deletes it before realizing the mistake, which is why its necessary to know how to recover an Office 365 Account !

Office 365 offers a way to restore deleted users. However, the restoration only works if you discover the error within 30 days of deletion. If an employee leaves the company, the administrator deletes the account, and then the employee returns after this 30-day period, you must create a new account.

Before beginning, double check the Office 365 license is still available to assign to the account. The following procedures are for business users not using Active Directory for their Office 365 accounts.

Restore Office 365 Accounts in Microsoft.

To begin, an administrator must sign in using administrator credentials. Once logged in, navigate to the Admin center.

  1. In the Admin center, select Users and then Deleted Users.
  2. Once on the Deleted users page, choose the username, or names, to restore.
  3. Select Restore.
  4. Follow On screen prompt to set passwords.
  5. Once restored, click the Send email and close button.

If the account does not restore, there may be a conflict with the username or proxy address. With a proxy address conflict, the restoration should remove the conflicting address and assign a new one to the restored user.

Resolving User Name Conflict

There are a couple of different reasons for a username conflict to occur in Office 365. On reason is that the user you wish to restore still has an active username within the system. To fix this, you must replace the existing account with the restored one by first deleting the active user in the account.

The other reason is a new user has a similar name to the previous user. Therefore the new user’s username is the same as the previous user. To fix this issue, you must assign a new username to the restored account.

To perform the secondary repair, first, log into your Office 365 administrator account. Once logged in, navigate to the Admin Center and begin the restoration process as you in the previous steps. After setting the password and clicking restore, however, you will see a message indicating there was a problem restoring the account.

On the message indicating there was one of the accounts, you may do one of the following,

  • Cancel the restore and rename the active user, then attempt the restoration again.
  • Type a new primary email address for the user and click Restore.

Choose the option that best works for your users. Review the results and then select close.

Other Options

Recovering an Office 365 account may not be to reinstate a user. Instead, you might want to recover the account of a terminated employee due to litigation such as wrongful termination. However, Microsoft deletes the account 30 days after the license has been removed so without a 3rd party backup, that account is gone forever.

CloudAlly allows you to archive employee mailboxes and and retain those archives for as long a your internal retention policy requires. While archived, an administrator can still perform a cross-user restore to legal, HR or auditing for example, or export data in Outlook compatible .pst format for local access. Archives can be retained indefinitely or deleted once you’ve met your internal retention policy requirements.

You can try our free trial solution for 15 days. After your free trial, Office 365 backup and Sharepoint Backup, support is an affordable $3 per month per user or $30 per year per user.

How to recover your G Suite?

Lost and found part 2: How to recover your Gmail/Google Apps drive, contacts and calendar.

This is our 2nd article on how to recover lost online data on Gmail/Google Apps. On the 1st part of “Lost and found” we discussed recovering lost Gmail/Google app emails. In this second and last part we will explain how to recover lost online data in your Drive, lost contacts and deleted calendar events.

Let’s get to it!

As before – first ask your self: When did you delete it? If it hasn’t been that long (no more than 30 days) follow the next instructions.

How To Recover Gmail Contacts

Google has a built-in system that saves older versions of contacts for some time to help recover any contact data that is lost accidentally. Here is how you can use this feature to recover your Google contacts.

Step 1: Click on “Gmail” in the top left corner of the window, then select “Contacts” in the drop down menu that appears.

Step 2: On the Google Contacts page, click on the “More” button on the top left part of the screen, and select “Restore Contacts” from the dropdown menu.

 

Your recently deleted contact data should be restored under a new group with the current date as the title. However, Google deletes Contacts’ data as well after 30 days, so make sure you recover contacts sooner, rather than later.

How To Recover a Deleted Calendar Event

If you accidentally delete an event, you may not be able to recover all your details, but can retrieve some information through an XML feed.

Step 1: Click on the Undo option right on top that appears as soon as you delete an event. It stays there for a few moments so you need to be quick about it, otherwise, you’ll have to recreate the calendar event.

Step 2: If you missed undo link, look for any invitations you might have sent for that event in your Gmail’s Sent folder.

If you can’t find any invitations, you’ll have to recover the data the hard way. If you’re not well versed with Google Apps or aren’t an apps administrator, it would be better to simply recreate the event.

How To Find Calendar’s Public XML Feed

Step 1: Change your domain’s calendar sharing settings in the Google Admin console to Share all information, and outsiders cannot modify calendars.

Step 2: In the list on the left, click on the drop down option of your calendar, and select calendar settings.

Step 3: Scroll down until you see Private Address column with two sections, XML, and ICAL. Click on XML.

Step 4: You should see a popup with a URL on it. Click it.

Step 5: Once clicked, add the string “?showdeleted=true&showhidden=true” to the end of URL in your browser’s address bar. You should see an XML feed with all the event details in your calendar, including the ones you just deleted.

You can see limited information about your events such as a brief description and the event title, but the invited guests’ information isn’t recoverable though.

How To Recover Deleted Files from Google Drive

Step 1: Go to your Google Drive and click on the  Trash option on the left.

Step 2:  Once there, select the file you want to recover and click the “Restore” button.

Step 3: In case you can’t find the files there, go to the Google Admin console and navigate to the users section.

Step 4: Find the user in the list, and then go to their account page. Once there, click on the three vertical dots on the top left corner, then select “Restore Data” in the drop down menu.

Step 5: Select the date range for when you deleted the files, and check the box for Google Drive files, then click Restore. That should do it.

If you are a Google apps user, ask your admin to recover your data. Google Apps admins can recover data from the prior 25 days.

If you took all the actions above and still can’t find that lost Google App data (Drive, Contacts, Calendar)  you were looking for, then you must have deleted it over a month ago, and them you can’t recover it, since Google automatically erases it after 30 days.

If you are using CloudAlly, then you can easily recover your deleted data, even though it was permanently erased by Google:

 Recover your deleted email with CloudAlly

a. Log in to your account in CloudAlly dashboard

b. Go to the Google account you would like to restore and click on it

c. Search for the data type (email/drive/calendar/contacts)  and date you want to recover

d. Click on restore/export

c. Get your recovered data to your account or desktop

It’s really simple and easy to restore lost online with CloudAlly automated backups for Google Apps. Next time, if you are using CloudAlly, you can skip all those steps, log in to CloudAlly and recover your lost data. As simple as a click.

Read more on “How to backup Google Apps” Here.