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The discrepancy in storage size reports: on Box.com and Dropbox.com

Many IT administrators, CIO’s, and business owners who backup file storage solutions such as Box.com, Dropbox.com
are bewildered by the difference in storage size reported by these applications, and the actual storage size which is backed up.  Very often we are asked:

” So, why is there a discrepancy between the amount of storage reported by Box.com or Dropbox.com , and the actual amount reported by CloudAlly ? “

The answer is that CloudAlly is a backup service, so we only take the latest changed version of a file, in backing up Box.com or Dropbox.com.

This means that there is only one automatic backup a day, not a backup for every version changed on Box / Dropbox.  Although Box and Dropbox support file versioning, CloudAlly’s cloud backup for business only takes the latest version each day…

The reason for not backing up every single version changed, is intended to prevent storage requirements increasingly sharply, and to maintain a reasonable backup cost structure, which businesses can budget for.

Therefore, as an IT manager / System Admin, you will often see a discrepancy between the amount of storage Box and Dropbox report, and the amount which CloudAlly reports.  This is very much depending on how many versions are kept, and how large the files are, the difference in storage size can be substantial.

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Contact our customer support for more information: support@cloudally.com