The financial and business repercussions of the global lockdown are catastrophic. Stock markets world over are crashing. Companies are being driven to bankruptcy. The International Monetary Fund (IMF) announced that the “Great Lockdown” recession will lower the global GDP by 3% in 2020. But this tectonic shift also presents novel ways to expand and grow your MSP business during the great lockdown with the new normal of remote customers. SaaS cybersecurity is a central one.
The Great SaaS Migration is here
Remote is the new normal for the majority of organizations. Apple, the US Government, Microsoft, Facebook, Amazon, and Google have all switched to telecommute. A key impact of this shift is the large-scale migration to SaaS platforms like Office 365 and G Suite. Demand for Microsoft Teams (a part of Office 365) saw a huge surge from 32 million daily active users to 44 million in just one week. G Suite’s customer base shot up by 1 million in just one month to 6 million paying customers. Cloud platforms offer unparalleled agility, scalability, and most importantly phenomenal collaboration mechanisms to meet the needs of a remote workforce.
This massive shift to cloud technologies to facilitate remote work is not a passing phase. The consensus amongst cloud-centric MSPs is that this is a watershed moment for cloud adoption – “When we all break through this crisis, we strongly believe that organizations which embrace cloud technology will emerge stronger and ready to lead the recovery”.
Securing SaaS data is now a top priority for your remote customer
Your customers are grappling with this new normal – training their employees, shifting to SaaS platforms, purchasing software/hardware to facilitate remote work, and adapting their business workflows and processes. All while their employees are working on business-critical data on a range of possibly unsecured devices and adhering to minimal security protocols. A ticking cybersecurity time bomb that is already making the most of the security vulnerabilities of remote work – spammers pretending to be the WHO, cyberattacks on the US Health and Human Services Department, specialized Coronavirus phishing. Even though SaaS platforms are extremely secure, they cannot protect you from data loss at your end. All your valuable SaaS data is vulnerable to data loss due to issues such as human error, malicious intent, hackers, malware, sync errors – and the probability of their occurrence has drastically increased with employees working remotely. Moreover, with the average cost of a data breach pegged at $3.92 million it is a business-killer that companies just cannot afford.
Typically, cybersecurity initiatives are often put on the back burner because they are incorrectly perceived to be of a “lower” priority. The Great Lockdown has turned this on its head. Organizations are waking up to the security risks of remote work and the urgent need to secure their SaaS data. Cybersecurity is finally getting its due as an essential business emerging priority. A perfect opportunity to empower your customers’ remote teams to work confidently and securely in the cloud while expanding your business.
SaaS Backup and Recovery: A failsafe way to secure business-critical SaaS data
The one failsafe way to ensure your business recovers quickly in the event of a security breach is third-party backup and recovery. Native solutions like the Recycle Bin are archival in nature and not built for data recovery; they are time-bound with cumbersome recovery options. In fact, SaaS platforms themselves recommend third-party backup. The verdict is clear from Microsoft – “We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services” to Google – “You have a limited time from when the data was permanently deleted to restore files and messages. After that, the data is gone forever”. Top IT analysts like Gartner and Forrester too strongly advise SaaS Backup as a must-have safety net. As do data regulatory laws like the GDPR and HIPAA.
Complete your MSP suite with SaaS backup and recovery: Address your clients’ challenges and grow your business
A common problem for MSPs surrounds lack of differentiation, and failure to meet the customer’s technology needs. Offering solutions that focus on preventive cybersecurity aspects like disaster recovery, data backup and restore, and business continuity can be the perfect unique USP that reassures the customer that their solution partners are ahead of the curve. It can empower you to offer a more holistic MSP service while giving your clients peace of mind, and providing your company with additional, recurring revenues. SaaS backup and recovery, in particular, is a critical aspect of data protection and can complete your MSP suite.
Why Partner with CloudAlly?
CloudAlly pioneered SaaS backup in 2011. Consequently, our solutions are robust and proven. Our top-rated solutions got us ranked as the Newsweek’s #1 leading backup and restore tool by over 10,000 IT professionals. CloudAlly enables MSPs to proactively solve their customers’ data protection and data loss issues by providing SaaS backup solutions for the entire range of SaaS platforms – Office365, G Suite, Salesforce, Sharepoint/OneDrive, Dropbox, and Box. As an MSP, if Quality of Service is important to you, we take pride in our exceptional Tier 1 Customer Support with 365 X 24X7 availability through our dedicated customer support hub across channels like phone, email, ticket, and chat.
By teaming with us, you can differentiate and complete your MSP by providing a full set of SaaS services, which include a comprehensive and secure data backup and recovery solution. And we heart our partners – we offer competitive affiliate commissions, augmented revenues by bundling CloudAlly with other SaaS services, and managed services for increased MRR (monthly recurring revenue).
Contact us now to have an expert guide you through making your managed service offerings holistic and secure.