5 Reasons Why MSPs Need Cloud-to-Cloud Backup

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Cloud-to-Cloud Backup and Restore

We all know how the cloud has revolutionized the way we store and manage our crucial data. With the help of the cloud, be it storing or managing data, collaborating with your team or analyzing your performance, everything can be done in the blink of an eye, from anywhere, at any time – it’s that easy. So for Cloud-to-Cloud Backup and restore, what is the need and solution?

Most cloud users and managed service providers (MSPs) believe that any data stored in the cloud is highly secure and safe, with zero opportunity for data loss or business continuity issues. While it’s true that the cloud is more secure than your local drive, that doesn’t mean you might never experience data loss.

The risk of data loss still exists and as a managed service provider, you must assist your clients to prepare in advance for potential problems and an immediate and reliable solution to this is a cloud-to-cloud backup.

If you are still wondering why it is important for backing up cloud data, take a look at the reasons below which should clear your confusions easily.

Accidental Deletion

Accidental deletion or user error is one of the major causes for data loss. In fact, the chances of user errors can increase tremendously if your client moves to the cloud because of the massive amount of data updates made in real-time through cloud-based applications.

For example, if a Gmail user deletes an email accidentally and suddenly needs it after 30-days, it can never be recovered. That’s because Google only keeps deleted data for 30-days and if you don’t recover it within that period, that data will be lost forever.

However, you can avoid data loss easily if you set up a cloud-to-cloud backup solution for your client. This will help you backup your client’s cloud data, such as from Google Apps or Office 365, in safe and secure cloud storage, such as Amazon Web Services, so that your client doesn’t need to worry about the finite recovery periods.

Insider Threats

We’ve seen how external threats have increased manifold in recent days, but most businesses tend to forget about insider threats.

This can be in the form of disgruntled employees after being terminated or personal grudges against their bosses or colleagues. They could log into their business cloud account and delete important emails so that their employer can never access those, and if the employer doesn’t realize this on time, all the data will be lost forever. Can you let your client go through this?

Similarly, corporate espionage is a very real threat nowadays. However, as an MSP you can help, and must protect your client’s data through cloud-to-cloud backup services.

Migration Errors

This is another major reason for data loss. When it comes to migrating a huge set of data from an old service to a new service, the risk of migration errors cannot be ignored.

A single migration error can lead to critical data loss and can damage a business severely. Can your client afford that?

So, if you have a separate data repository service that is linked to granular recovery points, you, and your client never need to worry about data loss.

Third-Party Applications

Third party applications can also result in data loss in case of bugs or vulnerabilities. Data loss from third-party applications is more likely to happen when a number of devices are synchronized at the same time.

Synchronizing with other solutions may lead to severe data corruption and may need your client to rework their data manually, right from the beginning, which is undoubtedly a cumbersome task.

However, by having a cloud-to-cloud backup solution in place, there is no need to worry about data loss as crucial data is automatically backed up on a regular basis on a secure, cloud storage server, keeping that data intact.

Cost Savings

Every time your client calls up for resolving a problem, it costs both time and money. However, with cloud-to-cloud backup solutions, you can help your clients restore their data automatically with zero efforts involved.

This can largely cut down the technical support and help desk expenses involved, while living up to the expectation of your clients and ensure greater customer satisfaction.

Remember, no cloud service provider is perfect. It doesn’t limit the potential of data loss. This holds true for larger names like Microsoft and Google as well.

So, when do you plan to add  cloud-to-cloud backup solution to your portfolio?