How to Recover a Deleted Contact in Microsoft Office 365

How to Recover a Deleted Contact in Office 365 | CloudAlly

Having contacts saved in your email makes it much easier to send and receive messages. Instead of trying to remember an email address or phone number, you can simply click on a name to access the information you need. Therefore, understanding how to recover a deleted contact in Microsoft Office 365 is essential. Adding and recovering lost contacts in Microsoft Office 365 is a straightforward process that only takes a few clicks. Read on for the steps below.

Add Contacts in Office 365

There are several ways to add contacts to your Office 365 account. It all depends on how you access email on your work computer. If you log into your Office 365 portal, choose the Outlook app launcher by clicking on the mail title.
Once inside the email application, open the message of the contact you want to add. Depending on which type of application you are in, do the following:

  • Com: On the contact card that appears, click Add.
  • Outlook on the web: On the contact card that displays, click the three dots next to the person’s initials or picture. Click Add to contacts.
  • Outlook application on the computer: On the contact card displayed, click the three dots next to the person’s initials or picture. Click Add to contacts.

You can also manually input contact information by logging into your Office 365 portal and selecting the Contacts tile. Click Add and fill out the form.

Restoring Deleted Contacts in Office 365

Removing a contact is simple. However, sometimes you remove the wrong one. If you catch your mistake within 30 days, Office 365 allows you to restore the information to your contact list seamlessly.

To restore contacts using Office 365:

  1. Log in to your Office 365 portal and navigate to the Mail application using the Mail tile.
  2. In Outlook, select Manage.
  3. Click on Restore deleted contacts.
  4. In the Recover deleted items window that appears, check the box next to the name or names to restore.
  5. Select Recover, located at the top of the window. Then click OK.

Office restores the name(s) to your contact list. This restoration is nondestructive, so you do not have to worry about losing names added after you delete the newly restored contact.

If you do not notice the deletion within 30 days, Office 365 cannot recover the lost names. However, there is another way: having an online backup of your Office 365 accounts, meaning that none of your employees will worry about losing their contact information. OpenText CloudAlly Backup offers complete Office 365 backup, including backup of email, calendar, and contact information for each employee using Office 365. Restoration only takes a few clicks.

Restoring Office 365 Deleted Contacts with the help of OpenText CloudAlly Backup

Log in to your OpenText CloudAlly Backup account and navigate to the Restore and Download page. Once on the Restore and Download page, select the Office 365 account that holds the contact information to restore.

  1. Search for the contact using the Search by selecting a contact, and entering at least part of the name to restore.
  2. Select the name from the search results and click Restore.
  3. In the confirmation window, ensure the email address you want to restore is accurate. Change it if necessary. Then click Restore.

Once restored, the administrator will receive an email notification. Start backing up your Office 365 with a Free 14-day trial.

Right Here & Right Now!

Try a hands-on Interactive Product Tour

Test-drive Start an Interactive Tour
Table of contents
Try OpenText CloudAlly Backup
Start an interactive product tour
Start