7 Reasons Why Enterprises Need SaaS Backup

And Pointers to Maximize Its ROI


#1 Secure Your Business-critical
SaaS Data From Data Loss

You can lose your valuable data to commonplace reasons such as human error, malicious intent, ransomware, malware, and sync errors.
why enterprises need saas backup -state of saas data loss

You Can Lose Your SaaS Data To Commonplace Reasons

Human error

Human Error

An account mistakenly deleted, a critical email erased or an org-wide shared document overwritten? Nightmarish scenarios that cannot be fixed without a backup and recovery solution.

Malicious intent

Malicious Intent

Your SaaS data is also prone to intentional overwrites, and deletes by bad actors like disgruntled or malicious employees.
Synchronization errors

Synchronization Issues

Syncing or updating multiple SaaS applications – a common software scenario in organizations – is prone to errors and can cause loss of SaaS data.

Ransomware and Malware

Two out of three companies have been targeted by ransomware. Surprisingly, ransom payment amounts to only 15% of the financial fallout of an attack. Post-attack remediation and data recovery form the bulk of the costs. 



SaaS platforms have high availability, but downtimes and outages are a reality. Wouldn’t it be great to access documents and files from an accurate, real-time backup if your SaaS platform was down?


#2 Recover From Ransomware & Reduce Downtime.

2 out of 3 companies have been targeted by ransomware. The average cost of downtime is $5.6K/minute.
why enterprises need saas backup - cost of ransomware

And that’s not including the devastating cost to the brand. Moreover, reports suggest that even after paying the ransom, only 65% of data is restored. 

Secure and immutable cloud backup is the only reliable way to recover your valuable data after a ransomware attack.

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#3 Your CSP Recommends Third-Party Backup

As per the Shared Responsibility Model, the onus of data protection at your end lies squarely with you.

Every SaaS platform – Microsoft, Google, Salesforce, Box, Dropbox –  makes it amply clear that in-solution recovery of deleted data is possible only within a couple of weeks to months. Restoring corrupted files to their former glory is almost impossible. And once the Recycle Bin/Trash is emptied, there’s no hope – your data is permanently gone and irretrievable.

This is because you and your CSP have “shared responsibility” for protecting your data. Particularly when the cause of data loss is at your end.

“We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”
“Deleted files are marked for deletion in our system and are purged from our storage servers. They can no longer be recovered.”
“Effective July 31, 2020, Data Recovery as a paid feature will be deprecated and no longer available as a service.”
Google Workspace
“We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

#4 Reliable SaaS Backup Ensures Regulatory Compliance

and helps you retain control of your data

Data regulatory laws worldover – GDPR, HIPAA, Sarbanes-Oxley Act (SoX), Stop Hacks and Improve Electronic Data Security Act (SHIELD), California Consumer Privacy Act (CCPA) – mandate data encryption, shared responsibility and demonstrable recovery.

However, you need to make sure that the backup solution is compliant with the laws’ requirements like the choice of data center, data encryption at-rest/in-transit, immutability, and the ability to purge backups.

Organizations should “have the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident”
– GDPR, Article 32

#5 Top IT Analysts Strongly Advise SaaS Backup

“A must-have safety net”
Top analysts like Gartner advise, “Organizations that assume SaaS applications don’t require backup, or that the SaaS vendor’s data protection is good enough, may place critical data at risk”.

Gartner adds, “Organizations cannot assume that SaaS providers will offer backup as part of the service or provide interfaces that backup vendors can use to access data.”

Forrester concurs, “While almost all SaaS vendors explicitly state that protecting data is the customer’s responsibility, infrastructure and operations (I&O) leaders usually send critical data to those providers without any plan for ensuring data resiliency”. They further put it in blunt terms, “Back up SaaS data or risk losing customers and partners. Stop leaving the door open to data loss, and start proactively protecting cloud data before it’s too late”.
“Deleted files are marked for deletion in our system and are purged from our storage servers. They can no longer be recovered.”
“We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

How to select a Backup Vendor?

An Objective Checklist

View the critical points relevant to the professional IT managers in MSPs, when choosing a backup provider. 


#6 Native Recovery Options are Time-bound and Tedious

They do not offer unlimited point-in-time recovery
Native solutions like Litigation Hold, Recycle Bin and Trash, are time bound. Once the time limit is up your data is permanently deleted.
Native solutions are archival in nature and not built for data recovery. This means that restore is tedious and destructive (changes are overwritten) without unlimited point-in-time, or cross-user recovery. More importantly, data is only stored for a limited time – from weeks to a couple of months. When the average time to detect a breach could span ten months, you need to be able to go back to any point-in-time to recover critical documents and assets.
In that stressful moment, it would seem a wasteful and possibly futile use of resources to be cobbling together a way to recover the data using native options like the Recycle Bin or Trash. Particularly when there is an elegantly simple way out – SaaS backup and recovery.

#7 Backup Ensures Business Continuity

Quick data recovery is crucial to get your business back on its feet after a breach
When faced with a security breach, an urgent request to recover an important document, or a system outage – the person facing the heat will be – you – the person responsible for protecting your enterprise’s data.
Reducing the Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are the holy grail of rapid disaster recovery and business continuity. They hinge on seamless data recovery from an accurate, real-time backup.
Saas backup solutions that offer non destructive point-in-time, or granular restore with unlimited data retention can reduce your RPO and RTO and ensure fast data recovery. Moreover, if they offer self-service restore they minimize the time to recover even further, while reducing strain on IT teams.

#8 Pointers to Save on Backup

A holistic SaaS backup solution goes beyond its call of backup and recovery. Enterprise-ready backup can help empower a global workforce, accommodate diverse software/infrastructure stacks, help you comply with stringent data regulatory laws, and increase its ROI.

Reduce SaaS platform license costs and ease
workforce management

Are you paying for inactive licenses of Office 365 to prevent the account data from being deleted? With CloudAlly you can backup the account data when an employee exits and then use crossuser restore of the data to the new employee’s account. Not only does this significantly reduce license costs, but it also facilitates easy workforce management with seamless on-boarding and off-boarding of employees.


Get comprehensive protection and discounts for multi-solution backup

Modern enterprises have complex stacks which could include multiple SaaS solutions or migrations from one to another. CloudAlly has all your bases covered with comprehensive backup for Microsoft Office 365, Google Workspace, Salesforce, Dropbox, Box. Moreover, we also custom discount for multi-solution backup.


Minimize effort of IT teams with self-service recovery

A mistakenly deleted critical document or a malware attack could be turned on its head if employees could recover their own data with a few clicks. CloudAlly’s self-service recovery² further improves the disaster recovery time, while reducing the dependence on over-worked IT Admins, by putting the ability to recover in the hands of the end user. Particularly helpful with a globally distributed team.

Bring down costs with high-volume discounts

CloudAlly offers high-volume discount for more than 100 users. Non-profit or an educational institution? Save even more We provide a discount for non profit organisations and academic institutions.

Maximize your existing storage with BYOS

CloudAlly’s Bring Your Own Storage (BYOS) allows you to use your own Amazon S3 compatible storage to backup your data. Maximize on your existing infrastructure while reducing costs with BYOS. However, if you avail of the BYOS option, you would have to manage the storage limits and protection of your database.

#9 About CloudAlly

Quick disaster recovery and self-service recovery

CloudAlly pioneered SaaS Backup for the enterprise in 2011. Consequently, our backup solutions for Office 365, G Suite, Salesforce, Dropbox and Box are tried and tested by organizations with thousands of users. We’re top-rated by Gartner Capterra and G2, and were voted as a leading SaaS backup solution by over 10,000 IT Pros in a survey conducted by Newsweek. We’re secure, scalable, and built with features tailored to secure for the enterprise. Your enterprise.

Partner Friendly
Intelligent Workforce Management:
Simplified employee on0boarding and off-boarding with bulck activation, automated addition/deletion users, and backup of inactive accounts.
High ROI with Unbeatable Pricing:
Custom discounts for bundles, high- volume and multi-year packages. Save on platform license costs with inactive account backup.
OOTB Setup, Zero Adopting Effort:
Seamless integration with all SaaS platform – Office 365, G Suite, Salesforce, Box and Dropbox, intuitive UI with admin-friendly tools.
Flexible Recovery Options to Any Storage with Unlimited Retention:

Self-service Point-in-time, granular, and cross-user restore. Non- destructive with unlimited retention. Backup to your own cloud storage.

Secure and Audit-Ready:

Global data centers, GDPR, HIPAA and SoX compliant, ISO 27001 certified, MFA/2FA, OAuth and OKTA support, AES-256 data encryption, 99.9% uptime SLA.

Tier 1 – 365x24x7 Real-person Customer Support:

Highly-responsive customer service , multi-channel Customer Support Hub.


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In Conclusion

Backup is a must-have safety net

In the 20+ years that I’ve worked leading cybersecurity and audit teams in various organizations, I have found that increasingly the weakest link is the threat within. The errant employee who clicked on the phishing link, the careless contractor who left the computer unlocked, malware that sneaked in via an infected flash drive, a mistakenly deleted shared file/folder. Reports say that 60% of SaaS breaches are coused by human error. Ponemon Institute noted an increase in the number of insider-caused cybersecurity incidents by a whopping 47% since 2018.
Monty Sagal

Monty Sagal

Director of Channel Enablement and Compliance
But, how do you protect your organization from the threat within? How do you protect your business-critical SaaS data from data loss due to accidental error, malicious intent, outages, and sync errors? By ensuring business continuity and quick disaster recovery. By reducing the Recovery Point Objective (RPO) and Recovery Time Objective (RTO), so your business gets back on its feet ASAP. By blunting the impact of a security breach. All with the safety net of a dependable and secure SaaS backup and recovery solution.

With companies moving to SaaS platforms en masse and with this year witnessing the largest migration to remote work – securing the telecommuting workforce and SaaS data is a top cybersecurity priority. In this ebook we have detailed compelling reasons based on solid data points why SaaS backup is a critical must-have for organizational cybersecurity. And we’ve also included ways to optimize the ROI from SaaS backup.

We hope you benefit from it…

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