Customer Support
Don’t fret data loss. We have your back(up)
Support for Backup Solutions
At CloudAlly, we focus on making sure that our backup solutions are simple to use. But, we know that sometimes our customers have questions, or just simply need a little help. That’s why we provide 24x7x365 support via our Customer Support Hub.
If you can’t find the answer to your question in our Knowledge Base or need further assistance, please don’t hesitate to contact us via email.
Here to help you
Our support team is available 24 hrs 365 Days a Year.
Our Customers Love Us
Customers backup with CloudAlly because of our excellent customer support.
Hear it directly from our customers, why backing up with CloudAlly means receiving the best possible customer support.
Our customers whether partners or direct, receive the same superb level of support, when they need it, from our multinational customer support team. This is also why our customers love our product solutions.
- 365x24x7 assistance by email, telephone, chat - Customer Support Hub.
- Ongoing marketing & sales support from CloudAlly’s team of experts
- Queries within a 30-min response time
- Video tutorials
- Detailed knowledge base
Our Customers Love Us:
Speak to our experts directly
Feel free to reach out …
Phone
United States: +1 424 304 1959
Australia: +61 283 171 165
United Kingdom: +44 208 089 2351
Chat
Open an immediate chat with support on our website.
Web Support
All web support requests, such as submitting tickets and uploading error logs, are now centralized in our portal. Please Customer Support Hub to create an account or sign in, and submit your support request.
Email support: support@cloudally.com
